If you experience any issues with your order, please contact us through our Contact Form within 7 business days of receiving your order to explain the issue. Our customer service team will assist you in arranging a replacement or refund, if deemed appropriate.

Please note that there is no need to return your item unless explicitly instructed to do so. If you return an item without prior approval, Global Marine Engines will not be responsible for any loss or additional costs associated with the unapproved return.